Overview: We are seeking a part time Night Auditor for weekends to join our team at a hotel in providing exceptional guest service during the overnight hours. The ideal candidate will have a background in hospitality, excellent customer service skills, and the ability to handle various front desk responsibilities. Responsibilities: - Perform night audit duties accurately and efficiently - Handle guest check-ins and check-outs during the night shift - Assist guests with inquiries and provide information about hotel services - Manage phone systems and respond to guest calls promptly - Ensure the security of the property during the night hours - Process payments and maintain accurate records of transactions - Complete end-of-day activities and generate reports for management Experience:



- Previous experience in a hotel or hospitality setting is preferred - Multilingual skills are a plus for assisting diverse guests - Proficiency in guest services and phone etiquette - Knowledge of front desk operations and procedures - Strong customer service orientation with the ability to handle various guest situations - Familiarity with hotel booking systems and software Joining our team as a Night Auditor offers the chance to work in a dynamic hospitality environment, interact with guests from diverse backgrounds, and contribute to ensuring a smooth overnight operation. If you have a passion for providing exceptional service and enjoy working in a fast-paced setting, we invite you to apply for this rewarding position.

Pay: $17.95-$18.30 per hour

Benefits

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Experience:
- Customer service: 1 year (required)

Work Location: In person

📌 Night Auditor (Kitchener)
🏢 Holiday Inn Express and Suites Kitchener
📍 Kitchener