As the global leader in AI-powered customer experience assurance, we help some of the world's most recognized brands deliver seamless, reliable, and engaging interactions across voice, digital, messaging, and AI-powered channels. Every year, our platform helps optimize hundreds of millions of customer journeys, ensuring businesses can confidently deliver exceptional experiences at scale. As enterprises race to deploy agentic AI, the defining question is no longer whether AI can handle customer interactions, it’s whether those interactions can be trusted.

Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your customers.

Joining

Cyara means helping shape the future of customer experience, partnering with some of the world’s biggest brands, and working alongside passionate, talented people who are committed to making every customer interaction better.

Enterprise Account

Executive role if you've blown away sales goals at a previous role, and are looking for an entrepreneurial sales environment. Ideally, you are a creative problem solver, looking to quickly digest Cyara’s product suite, and help build a world class organization.

Experience in the B2C CCaaS space is a BIG bonus. You must be comfortable navigating complex and consultative sales processes (Fortune 500-1000 companies), handling deal sizes averaging $150K-$1M.

This is an opportunity to have an immediate impact: Let’s get this one out the way immediately – hit your quota! Develop a comprehensive plan for achieving assigned quotas within a fiscal period, incorporating Territory Planning, Strategic Account Planning, and Close/Win Planning Regularly update and maintain planning tools to facilitate cross-functional discussions, deal reviews,



and engagement with Executives Assess opportunities in the pipeline to derive accurate forecasts for a given time period, ensuring forecasts are within a 10% +/- margin at week 8 forecast Execute company campaigns, meet outbound call and email targets with high-quality leads that can be converted into opportunities Recognize negotiation opportunities and effectively use trading and bargaining techniques with customers to achieve mutually beneficial outcomes Demonstrate the ability to overcome obstacles and secure contract agreements and purchase orders 8+ years of proven SaaS sales experience. ~ Candidates with experience in UCaaS, CCaaS, or adjacent industries such as telecommunications, customer experience platforms, or contact center technologies. ~ Demonstrated experience in consultative selling, solution-based selling, and complex sales cycles. ~ Collaboration with colleagues globally, proactively contributing to the success of both your immediate team and the larger organization. ~ Efficiently manage your time and calendar to ensure the completion of essential tasks and responsibilities. ~ Solid technical acumen in order to add value to customer discussions and translate product strengths into business benefits. ~ Strategic thinker with a results-oriented mindset and a passion for driving customer success and satisfaction. ~ Proficient in CRM tools, ie. Hubspot, Salesforce or other.

We're building the assurance layer that gives enterprises the confidence to deploy agentic AI at scale with a global team that values curiosity, collaboration, and continuous learning. Whether you're launching new ideas,



solving complex problems, or learning from talented colleagues across the world, you'll be surrounded by people who challenge and support you to do your best work. Pair that with competitive pay, comprehensive benefits, flexible work options, recognition programs, and a strong focus on employee well-being, and you've got a workplace designed for both success and fulfilment.

Cyara’s Diversity, Equity, Inclusive and Belonging Statement: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination‑free setting where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition.

We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly , setting new standards and learning from every experience.

Integrity

First is our cornerstone, we value humility, authenticity, and respect for diversity, building trust in all we do. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment.

If you would like more information about how your data is processed, please contact us. #

📌 Online Account Executive (Montreal)
🏢 Cyara
📍 Montreal