CTRA is seeking an organized, detail-oriented, and personable Operations & Finance Administrator to support the financial, administrative, and volunteer operations of our organization.

This is a varied, hands-on role for someone who enjoys working with people, managing financial details, and contributing to a meaningful community organization. Working closely with the Executive Director, program staff, instructors, volunteers, riders, and families, you will help ensure our operations run smoothly and our therapeutic programs have the support they need to thrive.

The ideal candidate combines robust bookkeeping and administrative skills with a genuine interest in supporting people and making a difference in the community.

Key Responsibilities

Financial Administration

- Maintain financial records and QuickBooks, including accounts payable, receivable, invoicing, payments, and reconciliations.
- Process bi-weekly payroll, employee reimbursements, and vendor payments.
- Track rider accounts, bursaries, funding arrangements, and program expenses.
- Assist with budgets, financial reporting, and accurate record keeping.

Donations & Fundraising Support

- Record donations, maintain donor records, and prepare charitable tax receipts and donor acknowledgments.
- Support fundraising events, online auctions, tack shop administration, and related financial tracking.

Volunteer Coordination

- Recruit, interview, onboard, and orient volunteers.
- Maintain volunteer records, track hours, coordinate training, and communicate schedules and expectations.
- Support volunteer recognition and help foster a positive, welcoming volunteer community.

Office & Program Operations

- Manage daily office administration, correspondence, filing, scheduling, supplies, and organizational records.
- Communicate professionally with riders, families, schools,



funding agencies, donors, and community partners.
- Track horse care and facility-related expenses, including veterinary, farrier, feed, and barn supplies.
- Provide administrative support to therapeutic riding and EAL programs, assisting with coordination and coverage when required.

Qualifications & Experience

- Three to five years of relevant administrative, bookkeeping, or financial experience, or an equivalent combination of education and experience.
- Experience with QuickBooks is required.
- Experience with payroll processing and bank and credit card reconciliations.
- Strong computer skills, including Microsoft Office, Google Workspace, and online administrative systems.
- Volunteer coordination or nonprofit experience is an asset.
- Excellent organizational skills, attention to detail, communication, and time management.
- Ability to work independently, manage competing priorities, and maintain confidentiality.
- A collaborative, compassionate, and practical approach to working with staff, volunteers, riders, and families.

Why Work at CTRA? Join a team where your work makes a meaningful difference. At CTRA, the financial and administrative work behind the scenes directly supports individuals and families who benefit from therapeutic riding and Equine-Assisted Learning.

You will be part of a welcoming therapeutic community built on compassion, inclusion, teamwork, and the special connection between people and horses.

How to Apply

Please submit a resume and cover letter outlining your relevant experience and interest in CTRA’s mission.

Send applications to director.ca.

Applicants must include both a resume and cover letter to be considered.

Pay: $24.00-$27.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits

- Dental care
- Disability insurance
- Life insurance
- Vision care

Work Location: In person

📌 Operations & Finance Administrator (Duncan)
🏢 Cowichan Therapeutic Riding Association
📍 Duncan