Serve Scotiabank customers in Amherst, Nova Scotia, using relationship-building and technical skills in an 18.75-hour weekly schedule. Help clients manage everyday banking needs.
As a Customer Experience Associate, you represent the face and heart of the branch. You will deliver service throughout each customer’s journey while discovering needs, processing transactions, and explaining concepts simply. The position also includes introducing mobile banking applications and supporting digital self-service options.
Key Responsibilities:
- Discover customer needs through proactive listening
- Process day-to-day banking transactions
- Identify and fulfill simple sales opportunities
- Introduce mobile banking applications to clients
- Build relationships and deliver excellent service
Requirements:
- Proven customer service skills through work or community involvement
- Strong technical skills and digital banking confidence
- Versatile schedule availability
- Comfort with simple sales situations
- Eagerness to learn and determination to succeed
Bring customer service, technical knowledge, and relationship-building skills to Scotiabank’s Amherst branch as a Customer Experience Associate.