Join MCI's professional team as a Collections Agent, where you'll negotiate payment plans and foster positive customer relationships. This role is essential in helping customers achieve their financial goals while ensuring timely recoveries.As a Collections Agent, you will engage with customers using advanced technology and recovery strategies. This experienced-level position requires robust negotiation skills and the ability to build trust with clients. You'll undergo professional training and contribute to achieving monthly performance goals.Key Responsibilities:Utilize contact technology for account recoveryNegotiate payment plans with empathy and professionalismMake and receive calls to resolve customer accountsFollow established scripts and procedures accuratelyAttend training sessions to stay informed on updatesRequirements:At least 18 years of ageHigh school diploma or equivalentExcellent communication and organizational skillsBasic knowledge of Microsoft OfficeCustomer service background requiredBring your persuasive skills and customer focus to MCI and help clients manage their financial obligations effectively.

📌 Mci Collections Agent Position (Sydney)
🏢 The Sydney Call Centre
📍 Sydney