Deliver exceptional service to ABC clients as an experienced Customer Service Representative. Ensure a world-class experience by responding to inquiries and managing orders in a full time role. As a key member of the team, you will support ABC's clients and maintain communication with transportation, vendors, and suppliers. Your role demands strong relationship-building skills and familiarity with Warehouse Management Systems. You will directly impact customer satisfaction through effective problem resolution while adhering to Health and Safety standards.
Key Responsibilities
• Manage processing of client orders and inventory
• Prepare shipping requirements and ensure timely dispatch
• Enter data accurately into Warehouse Management System
• Resolve service problems with effective communication
• Build strong relationships with clients for positive experiences
Requirements:
• Education in Customer Service preferred
• Minimum 2 years in Customer Service, preferably 3PL
• 2 years experience with Warehouse Management Systems
• Strong skills in Microsoft Office applications
• Excellent organizational and problem-solving abilities Bring your proven customer service expertise to elevate ABC's client experiences and drive satisfaction.
📌 Experienced Customer Service Representative at ABC (Canada)
🏢 ITN Logistics Group
📍 Canada
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