Pay or shift range: $30.86 CAD to $32.18 CAD Pay range is shown as an hourly rate. Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and visible minorities. Persons who anticipate needing accommodations for any part of the application process may contact our HR department [email protected]. Personal information will be kept confidential. Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. WorkBC Employment Service Centres provide access to employment services including job search resources, skills assessment, training, work experience placement and online services. Regular Full Time ~The Employment Case Manager works collaboratively with the entire WorkBC team within the strategic objectives of Pacific Community Resource (PCRS) to ensure the provision, coordination and exceptional delivery of the WorkBC program. This role is varied, allowing for creative solutions to helping participants overcome barriers to successfully transition to sustainable employment. It is imperative that the Employment Case Manager demonstrates the ability to support a diverse population and takes initiative to ensure a safe and inclusive workplace for participants and staff. Delivers all case management services utilizing all three service delivery methods (in person, outreach and virtual) Provides all case management services including but not limited to skills enhancement, work experience, job search and job development support Provides ongoing, in-depth employment coaching while monitoring participant progress,



reassessing and finding creative solutions to barriers until participant is employed Performs administrative duties such as providing financial supports, writing service rationales and progress updates promptly using ICM or other data bases as required or requested by Leadership Ensures notes are accurate and follow policy and procedures Keeps up to date on Ministry policies, procedure changes and eligibility requirements utilizing the Ministry’s Extranet and the job aids provided by PCRS Provides referrals to other community support services as required Supports all centre initiatives such as hiring fairs, community engagement, and employer events as needed Participates in staff meetings, committee meetings, staff training, and agency staff meetings Participates in community engagement and centre events as needed Solid comprehension of career development and labour market needs and trends. Demonstrated ability to understand and follow WorkBC policies and the Employment Insurance Act. Excellent computer skills and administrative capability. Generous paid vacation, personal and sick time; Additional paid holidays (ex. Health Benefits Coverage with 100% employer‑paid premiums
- including extended health and prescriptions, dental, vision and paramedical care Disability and Life Insurance Coverage Employee & Family Assistance Program including preventative health & counselling Membership in the Municipal Pension Plan with generous employer contributions Flexible schedules and earned day off program Full‑day agency orientation and extensive training, with regular ongoing performance evaluations In‑house digital and classroom learning opportunities; Opportunities to use your voice & participate in committees on policy, wellness, safety, JEDI and more Microsoft 365 Office Suite Integrated Case Management (ICM) Databases 2-Year Diploma or better in Employment Services or related field. Experience working in employment services or a related field. #

📌 Case Manager I (Canada)
🏢 PCRS
📍 Canada