Position SummarySeeking a detail-oriented and proactive Customer Service Representative (CSR) to support daily operations in a fast-paced 3PL workplace. Responsible for handling customer inquiries, tracking shipments, coordinating internally, and ensuring accurate, efficient service.Key ResponsibilitiesAct as primary contact for customer inquiries (phone & email)Provide shipment updates and order statusEnter and manage data in TMS accuratelyCoordinate with dispatch, operations, and carriersResolve issuesMaintain professional communicationSupport documentation, billing, and trackingManage multiple tasks in a fast-paced environmentQualifications3+ years of customer service experience in logistics/3PL industry.Experience with TruckMate is an asset.Strong communication and attention to detailAbility to multitask and problem-solve independentlyProficient in Microsoft Office (Excel, Outlook, Word)Ability to work under pressure and meet deadlines

📌 Customer Service Representative (Brampton)
🏢 Reliable Staffing
📍 Brampton