Lead customer service, cash operations, and merchandising at a Shoppers Drug Mart store serving its local community. Keep customers at the centre of daily service.

As Front Store Supervisor, you manage customer service functions involving cash, cashiers, and merchandising. You train and guide staff, support loss prevention, and resolve customer issues. The position also maintains store presentation, product displays, and operating standards while supporting health and safety requirements.

Key Responsibilities:

- Manage cashiers, merchandising staff, and customer service functions
- Train staff in cashier and merchandising job functions
- Resolve refunds, exchanges, and other customer issues
- Maintain clean, organized shelves with proper product rotation




- Execute loss prevention policies and procedures in store

Requirements:

- Computer literacy and knowledge of products and supplies
- Planning, judgment, and decision-making abilities
- Independent thinking when organizing the store
- Problem-solving skills focused on customer satisfaction
- Organized approach with effective time management skills

Support Shoppers Drug Mart customers through strong supervision, cash management, merchandising, and practical problem-solving skills.

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📌 Front Store Customer Service Supervisor (Woodstock)
🏢 Shoppers Drug Mart
📍 Woodstock