Support clients through mental health and substance use challenges as an Intensive Case Manager with Positive Shepherd in Toronto. Apply person-centered, compassionate care.

This Intensive Case Manager provides direct service within Good Shepherd Non-Profit Homes. The work supports clients facing mental illness, substance use, and barriers affecting health, wellbeing, vocation, or education. You will build trust, assess needs, and collaborate on client-driven recovery goals.

Key Responsibilities:

- Maintain an Intensive Case Management caseload within provincial guidelines
- Complete intake interviews, assessments, reports, files, and progress notes
- Provide resource information, referrals, advocacy, and community facilitation
- Support life skills, competencies, self-sufficiency, and quality of life




- Apply psychosocial rehabilitation and strengths-based empowerment approaches

Requirements:

- University degree in Social Work, Nursing, Occupational Therapy, or related field
- Addictions Certificate and two years of related work experience
- Experience supporting problematic substance use and mental health challenges
- Crisis intervention, risk assessment, de-escalation, and problem-solving skills
- CPR certification or willingness to become certified

Bring counselling, case management, crisis response, and culturally competent practice to client-centered services at Good Shepherd Toronto.

📌 Intensive Case Manager Toronto (Canada)
🏢 Good Shepherd Centres
📍 Canada