Customer service and dispatch coordination define this full-time permanent position at MacEwen’s Head Office in Maxville, Monday through Friday. Support customers and drivers daily.
As a Customer Service Representative, you will communicate in person and by telephone while coordinating deliveries with the Dispatcher. The position combines customer orders, account updates, payments, invoicing, truck reports, and inquiries. You will also collaborate with sales and operations teams on installations and repairs.
Key Responsibilities:
- Handle calls and address customer inquiries
- Coordinate deliveries and dispatch drivers and trucks
- Process payments and generate accurate customer invoices
- Complete daily truck reports and bank deposits
- Support installations and repairs with sales and operations
Requirements:
- High school diploma
- At least two years of administrative or clerical experience
- High computer literacy and solid communication skills
- Ability to analyze information and manage competing priorities
- Reliable vehicle for nearby MacEwen office coverage
Bring customer service, dispatch coordination, payment processing, and communication skills to MacEwen’s Maxville customer service team.