Support CIBC clients on-site in Québec City through financial services knowledge, transaction assistance, and meaningful everyday banking interactions. Flexible banking centre hours apply.

As a Client Service Representative on the Personal and Business Banking Team, you will provide first-line support in a banking centre. You will answer questions, assist with transactions, and connect clients with appropriate CIBC team members. The work supports clients’ day-to-day banking needs and financial goals while introducing mobile banking applications.

Key Responsibilities:

- Help clients manage accounts and financial products
- Answer questions and assist with banking transactions
- Connect clients with appropriate CIBC team members




- Resolve issues through listening and thoughtful questioning
- Introduce mobile banking applications to clients

Requirements:

- Client-first approach focused on meaningful interactions
- Strong interpersonal communication and empathy
- Financial services products knowledge
- Digital literacy and interest in technology
- Flexibility for evenings, weekends, and multiple banking centres

Bring client service, problem solving, transaction support, and digital literacy to CIBC’s in office banking centre team.

📌 Client Service Representative Banking Centre (Canada)
🏢 CIBC
📍 Canada