Description

At Bond, we build growth and loyalty for some of the world’s most recognized brands. Behind that work is a team of smart, curious people who care deeply about clients, each other, and building something meaningful together.

As Principal, Strategy & Solutions, you will play a pivotal role in shaping our largest and most strategic client engagements, bringing senior strategic expertise to enterprise clients and priority pursuits.

You will help Client Leaders win bigger!

You provide solution leadership, multi-disciplinary business development acumen and delivery oversight on Bond's largest, most complex, multi-practice opportunities. You shape the overall solution, reach more senior buyers and bring more of Bond to our priority accounts.

Client

Leaders own the relationship and the commercial decisions. You work in partnership with them, and every win is a shared win.

You will report to the SVP, Customer Experience (CX), as a separate function outside CX.

Requirements

- Bachelor's degree required. Master's degree, preferably an MBA.
- 15+ years of working experience in a professional services, agency or consulting setting.




- Proven track record shaping and winning large, multi-practice, multi-year engagements with C-suite and enterprise buyers.
- Deep expertise in at least one of Customer Experience, Loyalty, CRM, Brand Engagement or Data & Analytics, with working fluency across the others.
- Proven track record of bringing new integrated offerings to market and blending multi-disciplinary approaches into differentiated solutions.
- Financial acumen: scoping, effort estimation, pricing strategy and engagement profitability.
- Experience overseeing delivery and sponsor reviews on complex programs.
- Strong collaboration and interpersonal skills: able to counsel, coach and develop others and achieve results through them.
- Outstanding presentation skills. Excellent verbal and written communication, with the ability to influence executives.
- Excellent ability to build and maintain strong client relationships.
- Ability to work across markets, including Canada, the US, the UK and continental Europe.

📌 Principal, Strategy & Solutions (Toronto)
🏢 Bond Brand Loyalty
📍 Toronto