Become a key point of contact for customers at FedEx, providing essential support and assistance. This role emphasizes strong communication skills and proficiency in handling various packages with care. FedEx is seeking a Customer Representative to manage direct customer interactions while performing administrative tasks. This opportunity requires knowledge of Canadian Customs as well as FedEx Express and Ground services. You will play a vital role in promoting sales and generating potential revenue where possible. Key Responsibilities:
- Provide accurate information to customers during interactions
- Perform essential administrative tasks for productive operations
- Promote sales and revenue-generating opportunities
- Complete mandatory training and achieve required thresholds
- Lift packages up to 150 lbs using appropriate equipment
Requirements:
- High school diploma; college diploma preferred
- Knowledge of Customs regulations and FedEx products
- Excellent communication and negotiation skills
- Ability to work under pressure and in a fast-paced environment
- Proficient in Windows PC operations
Deliver outstanding customer service and operational efficiency as a Customer Representative with FedEx. #J-18808-Ljbffr