Senior Helpers of Niagara Falls is a locally owned in-home care provider. We partner with families to provide personal support that helps their loved ones stay safe, comfortable, and independent in the place they love most: home. We value our caregivers as the heart of what we do and we’re building a team that will make us Niagara’s most trusted name in senior care. At Senior Helpers, by delivering person-centered care built on dignity, reliability, and close partnership with families you make a visible impact within the community. As a Personal Support Worker, you'll help seniors live safely and independently at home by assisting with personal care such as bathing, dressing, and grooming; helping with light housekeeping and errands; and offering companionship that brightens their day. Personal Support Services Support secure transfers, positioning, and movement in accordance with training and care plan instructions Assist with eating, hydration, and nutrition as outlined in the care plan Provide continence care in accordance with the care plan and training Provide medication reminders as directed by the care plan; medication administration remains within the scope of regulated nursing staff and is outside the PSW role Companionship and Social Support Engage clients in meaningful conversation and social activities Support reduced isolation and continued participation in community life Perform light housekeeping related to client wellbeing and safety Support grocery shopping and essential errands as outlined in the care plan Community Participation, Dementia Support, and Respite Accompany clients to appointments, activities, and community outings Support routines, orientation, and familiar activities for clients living with dementia or cognitive changes,



within scope and training Provide respite support to relieve family caregivers, on a planned or occasional basis, while maintaining continuity of care Deliver services according to assigned care plans, schedules, and duties, working strictly within defined role, training, and competency Observe and report changes in client condition, hazards, incidents, or concerns to the Care Supervisor Escalate promptly any request or situation that falls outside the approved scope of the PSW role Follow WHMIS, infection prevention, PPE, and workplace safety practices in client homes and community settings Safeguard client privacy and confidentiality in accordance with organizational policy and applicable privacy legislation Completion of a recognized Personal Support Worker (PSW) certificate program (e.g., a program meeting the Ontario Personal Support Worker Training Standard), or an equivalent combination of education and experience acceptable to Senior Helpers Current, valid CPR and First Aid certification Satisfactory Vulnerable Sector Screening / police record check, completed prior to hire and maintained as required by policy Willingness to complete WHMIS awareness training and organizational orientation prior to independent service delivery Prior experience providing personal care or support services in a home care, retirement,



or long-term care setting is an asset Strong communication skills and ability to work collaboratively with clients, families, and the care team Ability to travel to and work in client homes, retirement settings, and community locations across the assigned service area Work is performed primarily in client homes, retirement residences, and community settings. The role may involve physical demands such as assisting with transfers, positioning, and mobility support, and exposure to household or care-related hazards addressed through WHMIS-aligned safety practices and personal protective equipment. Schedules may include days, evenings, weekends, and statutory holidays based on client and business needs. The Personal Support Worker reports to the designated Care Supervisor, or directly to the Franchise Owner where no supervisor has been assigned. The PSW is a non-regulated Care Team Member and must work at all times within the defined scope of the role, training, and the client’s documented care plan. the PSW must never provide clinical assessment, diagnosis, medication administration, or nursing interventions. Legislative and Regulatory Alignment This position operates in alignment with Senior Helpers policies and applicable Ontario legislation, including but not limited to: Occupational Health and Safety Act (OHSA) Accessibility for Ontarians with Disabilities Act (AODA) Personal Health Information Protection Act (PHIPA) This

job description
reflects the general nature and scope of the Personal Support Worker role and is not intended to be an exhaustive list of all duties, responsibilities, and requirements. Duties may be adjusted from time to time in accordance with organizational needs, client care plans, and applicable policy.

📌 Caregiver for Home Care Full-time (Canada)
🏢 Hireology
📍 Canada