Quality Coordinator (Remote - Canada) (Calgary)

Quality Coordinator (Remote - Canada) (Calgary)

24 Oct
|
Everest Solutions and Images
|
Calgary

24 Oct

Everest Solutions and Images

Calgary

We help our clients and partners achieve lasting success by delivering innovative solutions and personalized services that make a real impact. Raise the Standard - We take pride in quality, professionalism, and going above and beyond Own It Together - We work as a team, support one another, and follow through on our commitments Lead with Curiosity - We stay open, creative, and always look for better ways to do things Work Hard, Enjoy the Journey - We bring energy to our work while keeping things positive and collaborative As a Quality Coordinator, you'll play a key role in ensuring jobs move efficiently through the quality control process while maintaining the high standards our customers expect. This position combines workflow coordination, quality review, and team support, making it an excellent opportunity for someone who enjoys organizing work, solving problems, and helping others succeed.

Job Title: Quality Coordinator The Quality Coordinator manages the flow of jobs into quality control. They receive incoming jobs, assign them to the quality control team, track each job through to completion, and follow up when work is late or incomplete. Their secondary responsibility is hands‑on quality control, reviewing and editing jobs alongside the team.

The role makes sure every photographed job is reviewed on time and to the same standard, so images and subject data are accurate before they reach customers. By balancing workload across the team and spotting delays early, the Quality Coordinator helps meet turnaround times, reduce remakes and customer concerns,



and protect brand consistency in yearbooks, composites and online galleries. Supports the quality control team by balancing workloads and removing workflow bottlenecks.

Identifies image and data quality concerns before images reach customers. Helps reduce remakes and customer concerns through strong quality oversight. Contributes to continuous improvement through coaching, feedback, and process improvements.

Monitor incoming jobs as photographers submit them and confirm each job is ready for quality control. Assign jobs to quality control team members based on workload, due dates, job size and experience. Prioritize jobs by delivery and activation dates, yearbook and composite deadlines, and peak‑season demands.

Rebalance assignments when volumes spike, a team member is away, or a job is urgent. Confirm the quality control checklist is complete on every job before it is marked complete. Follow up with photography teams when a job is missing information, images or data needed to finish quality control.

Escalate jobs at risk of missing deadlines to the VP of Operations and affected teams. Track common errors by photographer, region and job type,



and share trends with leaders and the photography training teams.

Quality

Control & Editing The Quality Coordinator also reviews and edits jobs, especially during peak season or when the team is at capacity.

Image

Editing & Quality Control Verify unsellable images have been removed from customer galleries. Data Quality & Accuracy Identify and separate combined files so that each subject receives only their own images, protecting customer privacy. Verify subjects are correctly identified as Student or Staff.

Document examples of high‑quality images and opportunities for improvement. Partner with the photography training teams to identify training needs and update quality standards and checklists. High school diploma required; post‑secondary education in business, photography, digital imaging or a related field preferred. ~2–3 years of experience in photo editing, quality control, production or workflow coordination, preferably in school or volume photography. ~ Comfortable with tracking tools and spreadsheets, photo editing software and image‑management systems. ~ High accuracy with data entry and record checking. ~ Understands and respects the privacy of student and customer information.

Position Type: Seasonal OUR COMMITMENT TO INCLUSION we embrace a culture of respect and inclusion that creates a welcoming workplace for our team members and the school communities we serve. We celebrate diversity and believe that what makes us unique strengthens the quality of our work.

📌 Quality Coordinator (Remote - Canada) (Calgary)
🏢 Everest Solutions and Images
📍 Calgary

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