Job Overview

We are looking for a mature, friendly, professional, 'fitness, customer-service and sales-minded enthusiast' to greet and welcome our members at our front service desk.

* This role requires a minimum of 2 years Reception experience (fitness industry preferred) and some Sales experience.

If you love people and fitness, have a dynamic personality with excellent communication skills and work ethic, than this role may be for you! Wynn Fitness advocates a healthy work-life balance, offers a free fitness membership, ongoing training and support.

Basic Job function and scope of responsibilities:

- Responsible for creating great first impressions and building rapport with all visitors and members of the Wynn Fitness community while engaged in creating a warm, professional, fun atmosphere, resulting in the consistent delivery of excellent service to our members
- Efficiently perform administrative tasks and procedures, while following company protocols.
- Act as sales support and member liaison, while focused on meeting individual club and overall company objectives.
- Support our sales team in following our sales process at the front desk, as required.
- Support and participate in club-driven initiatives, company programs, and community projects.
- Use Microsoft Office and Google Workspace for email, documents, spreadsheets, and calendars.
- Previous customer service experience, fitness industry and sales experience is preferred.
- Robust customer service skills and a professional, friendly manner.




- Proficiency with computers and common office software; strong computer skills are essential.
- Excellent organizational skills, attention to detail, and the ability to manage multiple tasks.

Key Functional Skills & Personal Attributes:

- Reliability and punctuality are vital.
- Has a strong work ethic, is honest, flexible, confident and accountable.
- Has excellent written, oral and communication skills.
- Shows integrity in taking responsibility where necessary, making appropriate decisions, and requesting support when needed.
- Manages stress effectively and consistently uses good judgment and professionalism in handling member issues or demands, and making practical solution-based choices.
- Has strong organizational ability, effectively handling the stress of a busy environment while balancing multiple tasks, achieving set goals and providing excellent service.
- Consistently uses good judgment, remaining professional, polite and calm, while managing member demands.
- Possesses a positive, enthusiastic and outgoing personality.
- Has basic computer skills including typing/keyboarding and ability to use a variety of software applications such as Microsoft Office.
- Shifts will include opening the Club. Candidate will be a keyholder
- Sales Support will be required, experience in a Sales role would be an asset.

Requirements Pay: $18.00-$20.00 per hour

Expected hours: 10.0 – 25.0 per week

Experience

- Customer service: 2 years (required)
- Sales: 1 year (preferred)

Work Location: In person

📌 Receptionist/Administrator/Sales (Mississauga)
🏢 Wynn Fitness Clubs - Club Meadowvale
📍 Mississauga