Grafton Apparel believes everyone deserves to look great! We fit your body, your budget, your style and with the confidence you get when you look and feel great!

Grafton Apparel Ltd., owner and operator of Tip Top, George Richards & Mr. Big & TallMenswear is a Canadian company that has been in business for over 100 years. Taking its strength from over a century of heritage, today Grafton Apparel remains committed to the retail clothing industry by responding to the ever changing demands of the market.

Not only do we understand the needs of our customers, we understand the needs of our people too! We are truly committed to both our employees and our customers – a company that you will be proud to work for.Come join the team at Grafton Apparel where we are always looking for motivated, collaborative and product-driven individuals who are passionate about fashion and looking to grow and develop within our company

As Regional Manager, you will lead and direct a team of Store Managers to deliver profitable sales for the assigned area. Reporting to the Vice-President of Store Operations, you will ensure consistency in execution of corporate programs across all stores with the strongest focus on delivering exceptional customer experiences.

Please note: This role is based out of Toronto, ON

What you will do in this role…

Lead and direct a team of Store Managers

- Build and develop a team of highly engaged and results-driven Store Managers, through active recruitment of passionate and best-in-class talent, focused on providing great customer experiences
- Coach leaders through regular check-ins, and personal development plans
- Be an ambassador and role model for a culture of engagement,



new thinking and accountability
- Prioritize store performance issues for greatest impact and identify opportunities to leverage and lateralize best practices
- Develop plans for improvement with Store Leaders, ensure timely follow-up to manage performance consistently and effectively

Deliver Financial Results and other Key Metrics

- Achieve sales plan for the assigned region
- Manage payroll and other store operating expenses to the set plan
- Achieve Key Performance Metrics, including, but not limited to: Units per Transaction, Average Transaction Value & Email capture rate

Drive operational consistency and excellence

- With a focus on the customer, ensure stores are consistently merchandised and maintained as per corporate directives through regular follow-up .
- Oversee implementation of all store-related initiatives with outstanding attention to detail; provide guidance and coaching in support of continuous improvement
- Conduct store visits to identify strengths and opportunities for improvement; leverage technology to keep lines of communication open with stores
- Serve as a resource to provide expertise on executing store standards and customer-related issues
- Communicate with all corporate liaisons on any region or corporate related opportunities or issues in a timely manner

As an ideal candidate,



you are an individual with…

- Passion for leading people and the ability to lead and work cross functionally
- Proven ability to deliver results in a retail or service-related industry
- A customer-centric mindset
- An ability to influence others, driven by results
- Timely decision making/action oriented skills
- Resilience and energy

And your qualifications include…

- 3+ years experience as a District or Area Manager in a service-related or retail organization
- 5+ years Store Management or similar experience
- Post-secondary education in a business-related field

During the interview process, we may use an AI-powered notetaking tool to assist with capturing and organizing interview discussions. This helps us focus on the conversation while ensuring accurate and consistent notes. The recording and notes will be used solely for recruitment purposes and handled in accordance with our privacy practices This role is an active opening to fill a current vacancy on our team

At Grafton Apparel, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We are happy to work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please let us know about how we can ensure that you deliver your best work, and about any individual accessibility needs throughout the hiring process. #ga2023

Job Types: Full-time, Permanent

Location

- Greater Toronto Area, ON (required)

Willingness to travel:
- 50% (required)

Work Location: On the road

📌 Regional Manager - GTA (Greater Toronto Area)
🏢 Grafton Apparel
📍 Greater Toronto Area