Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that drives huge carbon emission reductions. As one of North America’s most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years.

Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. This performance has enabled Metergy to issue green bonds and obtain green financing.

Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good. When individuals feel valued, supported, and inspired to grow, incredible things happen.

This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high-performing. Metergy office location is in Markham but will be moving to North York toward the end of 2026!

The Client Success

Manager role develops strong, positive, business-to-business relationships with a defined portfolio of clients. This is achieved through maintaining close client contact, understanding the client’s needs,



their strategic direction, and collaborating within Metergy to provide cross departmental support on client focused solutions. Success in this role requires excellent client service through proactive communication, facilitation of client requests, and working across Metergy to resolve inquires.

The Client

Management team acts as first point of contact for general inquires such as billing, products, scheduling, etc.

Support

Metergy in the development and execution of account growth strategies Provide tailored reports, project plans, and value added programs for the Client as required, with support from cross functional teams at Metergy Participate in special projects, initiatives, sales calls, and other opportunities, as assigned and ultimately, This position requires a highly motivated, customer‑centric self‑starter with: University/College preferred or equivalent work experience in related field Minimum of 5 years’ experience in a customer service role with a business‑to‑business focus Proficiency with MS Office, specifically Word, Excel and PowerPoint Exposure with CRM databases (Salesforce and CC&B;, etc.) is an asset $We offer discretionary bonus and extra benefits, including health and retirement, as part of our total rewards program. Fully company covered heath and dental benefits from day 1 Company funded Health Spending Account Plan for retirement with Deferred Profit Sharing Plan (DPSP) and RRSP Matching We provide support for continuous learning. Paid personal and sick days on top of your vacation Company sponsored social events & more!

This posting is for an existing vacancy. Our recruitment process includes accommodation for applicants with disabilities. All accommodations will consider the applicant’s accessibility needs due to disability and are available upon request. #

📌 (Remote) Client Success Manager (Toronto)
🏢 Metergy Solutions
📍 Toronto