Who We Are:

At Northland, we’re enablers of change, united by our journey to transform the energy sector into the foundation for a sustainable future. Since our inception, we’ve been early movers in the energy industry, adopting new initiatives that pave the way for communities across the globe and helping forge their path towards a carbon‑neutral landscape. We’re a different kind of independent power producer. As developers, owners and operators who are at the forefront of the energy transition, we’re uniquely positioned to leave a lasting impact in the regions where we operate. We’ve expanded our business across Canada, the United States, Latin America, Europe and Asia to become a global leader, all by bringing together industry experts to find solutions with an entrepreneurial mindset. While our work powers communities across the globe, Northland is powered by our people. What you’ll do:

The Sr Manager, HR Services is responsible for leading Northland’s global HR Services and Payroll functions, ensuring the delivery of efficient, scalable, compliant, and employee‑centric services across the employee lifecycle. This role drives operational excellence through process standardization, service optimization, automation, data governance, and continuous improvement initiatives. The HR Services Lead oversees HR service delivery, global payroll operations, case management, HR systems, and employee support services, ensuring a consistent and high‑quality experience for employees and leaders across all regions. Working closely with HR Business Partners, Centers of Excellence, Finance, IT, Legal, and external vendors, the role is accountable for enhancing service delivery, strengthening operational controls, leveraging technology solutions, and supporting business growth through effective people operations.





Key Responsibilities

HR Services & Payroll Operations Lead and develop a team of 4 direct reports, fostering a high‑performing, customer‑centric culture focused on service excellence, accountability, and continuous improvement. Oversee the global delivery of HR and payroll services, ensuring a seamless, effective, and best‑in‑class employee experience across the entire employee lifecycle. Drive operational excellence through process standardization, service optimization, automation, and the continuous enhancement of HR and payroll operations. Own Workday data management, process design, and system optimization, identifying and implementing enhancements and automation opportunities to streamline HR operations, improve data quality, and increase organizational effectiveness. Establish, monitor, and report on key service metrics, including KPIs, SLAs, employee satisfaction, quality standards, and operational performance, implementing improvement actions where required. Manage HR case management and ticketing platforms, ensuring timely and effective resolution of employee and manager inquiries. Provide hands‑on leadership and operational support across regions as needed to address business priorities, workforce demands, and service delivery challenges. Ensure the accuracy, integrity, security, and governance of employee and payroll data across all systems and processes.



Lead global payroll operations, including vendor management, compliance oversight, payroll controls, and continuous process improvement. Deliver operational reporting, workforce insights, and analytics to support business decision‑making and strategic planning. Partner closely with HR team, Finance, IT, Legal, and business leaders to optimize people processes, enhance service delivery, and leverage technology solutions. Ensure compliance with all applicable employment, payroll, tax, privacy, and regulatory requirements across the jurisdictions in which Northland operates. Establish and maintain robust governance frameworks, operational controls, policies, and procedures to ensure audit readiness and risk mitigation. Monitor, assess, and proactively address operational, compliance, and service delivery risks while ensuring the confidentiality and security of employee information. Projects & Continuous Improvement

Lead HR and payroll transformation initiatives, including technology implementations, automation, process redesign, and service model enhancements to improve efficiency, scalability, and employee experience. Drive continuous improvement initiatives that strengthen operational effectiveness and improve performance against established KPIs and SLAs. Lead change management, user adoption, training, and operational readiness activities for new systems, tools, and ways of working. Partner with cross‑functional teams on strategic projects that enhance employee experience, operational excellence, and organizational effectiveness. Who You Are

A people leader: You are an experienced manager who leads, coaches, and develops a team of HR Services and Payroll professionals, fostering a culture of accountability, col

📌 Sr Manager, HR Services (Canada)
🏢 Northland Power
📍 Canada