Coordinate patient schedules for Bayshore HealthCare using Procura, customer service, and healthcare communication skills. Support patients, families, and providers with accurate service planning.
As a Client Scheduling Coordinator, you connect patients, families, staff, and funder organizations. You process referrals and updates in Procura, assess service needs, and assign care providers. Your work supports consistent caregiver assignments, informed scheduling, and responsive patient service.
Key Responsibilities:
- Communicate professionally with patients, families, staff, and funders
- Process referrals and updates in the Procura EMR
- Assess service needs with supervisors and field employees
- Assign providers by needs, geography, skills,
and availability
- Maintain records and address patient concerns promptly
Requirements:
- Secondary School Diploma
- Two years of related customer service experience
- Solid written and oral English communication skills
- Excellent Windows, Microsoft Office, internet, and EMR skills
- Advanced keyboarding and scheduling software competency
Bring organization, scheduling expertise, and compassionate communication to Bayshore HealthCare’s patient-focused coordination services across healthcare communities.