Coordinate security operations in Toronto with strong scheduling and communication skills. GardaWorld seeks a service-focused Portfolio Scheduler for full time weekday work.

The Portfolio Scheduler supports GardaWorld’s Security Services business unit in North York. This position requires scheduling, workforce coordination, customer service, and Microsoft Office proficiency. You will maintain coverage, communicate with employees, supervisors, clients, Account Managers, and Portfolio Directors, and support operational documentation.

Key Responsibilities:

- Monitor and respond professionally to phone calls and emails
- Manage employee book-offs and secure suitable replacement personnel
- Create and maintain employee schedules using management software
- Fill open shifts while minimizing overtime costs




- Escalate operational concerns, complaints, and service issues

Requirements:

- High school diploma or equivalent
- Fluent English communication, verbal and written
- Previous scheduling, dispatching, workforce coordination, or customer service experience
- Microsoft Office proficiency, including Outlook, Word, and Excel
- Availability for Monday to Friday, eight-hour shifts

Support GardaWorld’s security operations through accurate scheduling, responsive communication, staffing coordination, and professional service in Toronto.

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📌 Security Operations Scheduler Toronto
🏢 GardaWorld
📍 Toronto