Project Manager - Customer Success (Edmonton)

Project Manager - Customer Success (Edmonton)

24 Oct
|
RECRUITMENT PARTNERS
|
Edmonton

24 Oct

RECRUITMENT PARTNERS

Edmonton

Our client is seeking a Project Manager - Customer Success to lead the post-sale customer journey from project handoff through delivery, commissioning, and final acceptance. This role serves as the primary point of contact for customers while keeping project timelines, commercial commitments, and key milestones on track. The ideal candidate will bring solid project management experience, a customer-focused approach, and the ability to coordinate complex projects within a technical or manufacturing environment.Your Success Will Be Defined By Your Ability ToLead project handoffs and confirm scope, deliverables, timelines, commercial terms, and customer expectationsServe as the primary customer contact throughout project execution, providing clear and proactive communicationManage integrated project schedules, milestones, dependencies, and critical-path activitiesCoordinate engineering approvals, manufacturing milestones, testing,



shipping, commissioning, and final acceptanceIdentify schedule, cost, and delivery risks early and coordinate practical solutions with internal teamsTrack billing milestones, project costs, change orders, and overall financial performanceManage customer-driven scope changes and ensure appropriate documentation and approvals are in placeCoordinate with Engineering, Manufacturing, Finance, Sales, and Operations to keep projects moving forwardSupport freight, customs, permitting, site readiness, and other delivery requirements as neededCapture customer feedback and lessons learned to strengthen future project delivery and client relationshipsYour strengths include:5+ years of customer-facing project management,

📌 Project Manager - Customer Success (Edmonton)
🏢 RECRUITMENT PARTNERS
📍 Edmonton

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