: Salesforce Communications Cloud Developer responsible for designing, developing, and supporting Salesforce Industries (Vlocity) solutions, including Communications Cloud, EPC, CPQ, Digital Commerce, and Order Management within telecom environments.

Location: Toronto, ON - Hybrid (2-3 Days WFO)

Contract Duration: 6-12 Month Contract

Key Responsibilities

- Develop and customize Salesforce Communications Cloud (Vlocity) applications and components.
- Configure and support Enterprise Product Catalog (EPC), CPQ, Digital Commerce, and Order Management solutions.
- Build and enhance OmniStudio components, including:
- OmniScripts
- FlexCards
- DataRaptors
- Integration Procedures

- Develop Apex classes, Lightning Web Components (LWC), and custom Salesforce functionality.
- Design and implement integrations using REST and SOAP APIs.
- Support unit testing, System Integration Testing (SIT), User Acceptance Testing (UAT), deployment, and production support activities.
- Troubleshoot and resolve platform, integration, and performance-related issues.
- Collaborate with architects, business analysts, QA teams, and stakeholders to deliver high-quality solutions.
- Participate in Agile development activities and CI/CD deployment processes.
- Support application enhancements and continuous improvement initiatives.

Core Qualifications

- 6-8 years of overall experience.
- 4+ years of Salesforce development experience.




- Strong hands-on experience with Salesforce Communications Cloud (Vlocity).
- Expertise in:
- Apex
- Lightning Web Components (LWC)
- SOQL
- Salesforce Configuration

- Strong experience with OmniStudio development, including:

- OmniScripts
- FlexCards
- DataRaptors
- Integration Procedures

- Experience with:

- Enterprise Product Catalog (EPC)
- CPQ
- Digital Commerce
- Order Management

- Strong understanding of telecommunications CPQ and Order Management processes.
- Experience designing and implementing REST and SOAP API integrations.
- Experience with Git, source control, and CI/CD pipelines.
- Experience working within Agile delivery environments.
- Solid troubleshooting, analytical, and problem-solving skills.

Preferred Qualifications

- Salesforce Platform Developer Certification.
- Salesforce Industries (Vlocity) Certification.
- MuleSoft integration experience.
- Knowledge of TM Forum Open APIs.
- Understanding of Telecom OSS/BSS ecosystems.
- Experience with Salesforce DX and DevOps tools.
- Experience supporting large-scale Salesforce Communications Cloud implementations.

Key Skills

- Salesforce Communications Cloud
- Vlocity
- Salesforce Industries
- EPC
- CPQ
- Order Management
- Digital Commerce
- OmniStudio
- OmniScripts
- FlexCards
- DataRaptors
- Integration Procedures
- Apex
- Lightning Web Components (LWC)
- SOQL
- REST APIs
- SOAP APIs
- MuleSoft
- TM Forum Open APIs
- OSS/BSS
- Salesforce DX
- Git
- CI/CD
- Agile

📌 Request ID: 114262-1 - Salesforce Communications Cloud Developer (Toronto)
🏢 FlexStaf IT
📍 Toronto