POSITION: Coordinator, Business Operations LOCATION: Toronto Rock Athletic Centre, 1132 Invicta Drive, Oakville, ON REPORTS TO: VP of Business Operations HOURS OF WORK: Full time, 9:00 AM – 5:00 PM Monday to Friday and some weekends as required Organizational Overview: Toronto Rock Lacrosse Inc. is seeking a Coordinator, Business Operations to join our dynamic Business Operations team.The Toronto Rock Group, headquartered in Oakville, Ontario, includes the professional Lacrosse Club who are members of the National Lacrosse League (NLL), the Toronto Rock Athletics (leagues, facility rentals), Toronto Rock Sports Medicine & Wellness Centre, The Quarry (high-performance training facility), and Rock Lax Shop (equipment, gear & apparel).The Toronto Rock Lacrosse Club play their home games at TD Coliseum in Hamilton, Ontario and are the defending NLL Champions entering the season. Position Summary: Reporting to the Vice President of Business Operations, the Coordinator, Business Operations supports revenue and business-growth initiatives and is responsible for coordinating day-to-day- administration, customer service, programs, events, travel and internal support across the Toronto Rock Group. This role works closely with department across the organization to keep office and facility operations running efficiently, support a positive experience for customers and program participants and assist with special projects and organizational initiatives.



Handles day-to-day clerical tasks for Toronto Rock including but not be limited to; greeting and directing visitors, answering telephone and email inquiries and respond to routine, moderate and complex customer service inquiries in a courteous and professional manner Manages daily office operations such as ordering and stocking office and kitchen supplies, photocopying, filing, incoming & outgoing mail distribution, scheduling couriers, maintain efficiency of office equipment, manage calendars, water delivery, etc. Maintain overall standard of the Toronto Rock Athletic Centre which includes but is not limited to; shared spaces being tidy, Toronto Rock reception desk area clean and welcoming, lobby TV and office reception TV ads updated, organizing public-facing areas, ensuring meeting rooms remains clean and tidy etc. Coordinate all charitable partner ticket and merchandise donations which includes but is not limited to; approving appropriate donations, maintaining records of distribution and redemption, coordinating goals and objectives for donation program, providing regular detailed reports etc. Maintaining administrative budget ensuring cost effective solutions are maintained for office operation (Ex. office supply ordering etc.) Support administrative needs of the President & COO including but not limited to; booking travel, meetings, arranging lunches, deliveries Manage Day Smart Rec booking software for TRAC online bookings & registrations;

📌 Coordinator, Business Operations (Oakville)
🏢 Toronto Rock Lacrosse Club
📍 Oakville