24 Oct
|
Field Trip Health Canada
|
Toronto
24 Oct
Field Trip Health Canada
Toronto
Account Executive – Inbound Sales | Mental Health
Toronto, ON | Hybrid | Full-Time, Permanent
$50,000 Base Salary | $70,000+ On-Target Earnings | Top Performers Earn Approximately $100,000/Year
About Field Trip Health
Field Trip Health is a national private-pay mental health organization with clinics across Canada. We specialize in innovative, evidence-based treatments delivered by healthcare professionals in a highly regulated environment. We're growing and looking for an exceptional salesperson to join our team.
This is a high-performance sales role in healthcare
You'll work with people who have already expressed interest in our services, helping them understand their options, overcome barriers to moving forward, and make informed decisions about their care.
We're looking for someone who loves sales, thrives on measurable results, and is willing to put in the work required to consistently outperform.
The Opportunity
We're hiring an Account Executive – Inbound Sales to manage prospective client relationships from initial inquiry through discovery, follow-up, and conversion.
As we expand our sales model, Account Executives will increasingly own the entire client journey through financial commitment, payment, and treatment scheduling, subject to appropriate clinical approvals.
This is a high-volume, phone-based, consultative sales role with meaningful earning potential, clear performance expectations, and opportunities for advancement.
You’ll benefit from a steady flow of inbound inquiries, established processes, sales coaching, and the tools to succeed. Your success will depend on how effectively you manage those opportunities, follow up, and convert interested prospects into clients.
We're especially interested in people who have consistently outperformed their peers in industries such as luxury travel, automotive sales, education and admissions, financial services, fitness, or other consultative consumer sales environments.
We’re not looking for someone who simply has sales experience. We’re looking for someone who can demonstrate that they’ve been exceptionally good at sales.
What You’ll Do
- Respond quickly to inbound inquiries via phone, email, and SMS.
- Conduct structured discovery calls to understand prospective clients’ needs, motivations, concerns, and readiness to move forward.
- Build trust, explain our treatment programs, and clearly communicate pricing, insurance considerations, and available payment options.
- Confidently address questions and objections related to cost, timing, uncertainty, and hesitation.
- Follow up consistently and proactively with prospective clients who have not yet made a decision.
- Convert qualified inquiries into booked medical consultations and, as the role expands, own the sales process through payment and scheduling.
- Maintain accurate client records, manage your pipeline, and execute structured follow-up sequences in HubSpot CRM.
- Take personal accountability for sales activity, conversion rates, bookings, and revenue‑related performance.
- Collaborate with our clinical teams to ensure clients receive accurate information and appropriate next steps.
Clinical suitability and treatment decisions remain the responsibility of our healthcare professionals. Sales performance must never come at the expense of informed decision‑making or client wellbeing.
What Success Looks Like
Our top performers share several characteristics: they're competitive, disciplined, persistent, build rapport easily, highly coachable, and accountable for their results.
They don't wait for opportunities to come to them. They make the calls, stay on top of their follow‑ups, continuously improve their skills, and take pride in outperforming their targets.
We're Looking For
- Proven sales performance: A demonstrated history of exceeding quotas, achieving strong conversion rates, generating meaningful sales revenue, or consistently ranking among the top performers on a sales team.
- Exceptional work ethic: You enjoy a quick‑paced environment, are comfortable with high call volumes, and understand that consistent activity drives results.
- A closer's mentality: You take ownership of the outcome rather than simply qualifying leads or booking appointments for someone else.
- Persistent follow‑through: You're organized, responsive, and unwilling to let good opportunities disappear because of inadequate follow‑up.
- Strong consultative selling skills: You know how to ask thoughtful questions, build trust, explain value, and confidently guide people toward decisions.
- Resilience and coachability: You're comfortable with ambitious targets, constructive feedback, and
📌 Account Executive (Toronto)
🏢 Field Trip Health Canada
📍 Toronto