Client: Ministry of Public and Business Service Delivery and Procurement – RQ11482 We are seeking a Senior Business Analyst with solid experience in business analysis, requirements gathering, business process modelling, data modelling, stakeholder engagement, and I⁢ solution delivery. The successful candidate will assess business problems and opportunities, translate business and data requirements into functional and technical specifications, facilitate Agile practices, develop business cases, and support process improvements. The role requires excellent analytical, communication, and problem-solving skills, along with experience in requirements documentation, ETL specifications, user stories, accessibility standards, and public sector project methodologies.

Role Snapshot

- Job Title: RQ11482 – Business Analyst – Senior
- Client: Ministry of Public and Business Service Delivery and Procurement
- Work Location: Toronto, Ontario, Canada
- Work Arrangement: Onsite – 5 Days per Week
- Estimated Start Date: October 5, 2026
- Estimated End Date: March 31, 2027
- Business Days: 123.00
- Extension: 60.00
- Hours: 7.25 hours per day
- Security Level: No Clearance Required

Must Have

- Lead and conduct business analysis to assess client business problems and opportunities, documenting business requirements to determine appropriate I⁢ solutions. This includes using UML to develop use cases and activity, sequence, and state diagrams to capture business process flows, workflows, and business and system functional requirements.
- Conduct business modelling, use case modelling, conceptual and logical data modelling, process and data flow modelling, use case surveys, business rules definition,



and non-functional requirements definition for IT systems under implementation.
- Develop effective requirements-gathering processes, including Joint Application Design (JAD) sessions, interviews, mock-ups, and other techniques.
- Demonstrate excellent analytical, problem-solving, and decision-making skills, along with strong verbal and written communication, interpersonal, and negotiation skills.
- Be a tactful and flexible team player aligned with the client's project vision and direction, keeping the Client Project Manager informed of work activities, risks, and issues.
- Translate business and data requirements into specifications sufficient to design appropriate technology solutions, including ETL requirement specifications that enable data sharing and data ingestion.
- Demonstrate knowledge and understanding of the Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards.
- Have experience working with Agile methodologies.
- Facilitate product backlog grooming, create epics and user stories, analyse and document complex process flows and calculations, and collaborate with and support the client in prioritizing user stories.

Description

To respond to the priorities of the Government of Ontario through the passage of Bill 5, Protect Ontario by Unleashing Our Economy Act, 2025,



the resource may be partially assigned to Bill 5-related projects or initiatives on an as-needed basis.

Responsibilities

- Provide a comprehensive range of I⁢ business analysis services for clients with diverse business and technological needs.
- Interact with business stakeholders and subject matter experts to understand their requirements by gathering, documenting, and analysing business needs and requirements.
- Prepare and advise on business analysis policies, processes, best practices, and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

- Lead and conduct business analysis to assess client business problems and opportunities and document business requirements in a manner that enables appropriate I⁢ solutions to be determined.
- Apply re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
- Lead and conduct business analysis at varying levels of detail appropriate to the project and its phases, aligning with the OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
- Develop strategies, prepare business cases and cost-benefit analyses, and conduct feasibility studies for business I⁢ initiatives.
- Develop effective requirements-gathering processes, including JAD sessions, interviews, mock-ups, and other techniques.
- Conduct business modelling, use case modelling, conceptual and logical data modelling, process and data flow modelling, use case surveys, business rules definition, and non-functio

📌 – Business Analyst – Senior (Toronto)
🏢 S M Software Solutions
📍 Toronto