Lead PakFactory’s AI-enabled digital transformation in Markham, owning platform strategy, product discovery, and hands-on delivery execution. Work fully in office with leadership.

As a founding Senior Product Manager, you will partner directly with the CEO and guide web, customer portal, and vendor portal products. You will translate operational bottlenecks into AI initiatives, including a smart-quote agent and design co-pilot. The role covers structured requirements, agile delivery, and vendor accountability.

Key Responsibilities: Own vision, roadmaps, and requirements for digital products

Translate operational bottlenecks into functional AI initiatives

Gather requirements across operations, design, sales, and leadership

Break business vision into epics, specs,



flows, and stories

Run sprints, manage vendors, and remove delivery blockers

Requirements: Five to eight-plus years in product and delivery

Experience launching complex B2B, e-commerce, or SaaS products

Hands-on LLM, AI workflow, API, or agent experience

Strong technical intuition across architecture, databases, and trade-offs

Conversational English; Mandarin or Cantonese is an asset

Bring AI fluency, product judgment, and delivery discipline to PakFactory’s on-site digital transformation in Markham.

📌 Senior AI Product Manager (Toronto)
🏢 PakFactory
📍 Toronto