Supportive housing front desk work requires attentive listening, tenant service, and continuous environmental monitoring in a 24-hour facility. The Salvation Army offers this tenant-facing position.
The Supportive Housing Front Desk Worker serves as the main contact for tenants. This role responds to inquiries, complaints, and wellness needs with respect and empathy. The worker also supports safety, accurate records, referrals, and telephone communication while reporting to the Program Supervisor.
Key Responsibilities: Maintain a safe and secure supportive housing setting
Handle tenant inquiries, complaints, and wellness checks
Provide personal, practical, and moral support
Answer telephones and record or relay messages
Document daily happenings and monitor policies
Requirements: Grade 12 education or equivalent required
Up to one year of related frontline experience
Computer ability and organized work habits
Criminal Record Check and applicable background screening
CPR, First Aid, and crisis training are assets
Apply attentive listening, organized documentation, and empathetic tenant service as a Supportive Housing Front Desk Worker.

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📌 Supportive Housing Front Desk Worker (British Columbia)
🏢 TSA The Salvation Army TSA
📍 British Columbia