Lead condominium service operations across Durham Region with FirstService Residential, using property oversight and people leadership daily. This field-based role requires frequent site travel.
As Service Manager, you oversee an assigned portfolio of condominium properties and lead Front Desk, Housekeeping, and Superintendent services. You build client relationships, manage staffing, and support consistent service delivery. The position requires organized ownership of operational challenges and follow-through.
Key Responsibilities: Oversee service delivery across assigned condominium properties
Conduct property visits, inspections, and quality assurance reviews
Maintain staffing, documentation, supplies, and equipment readiness
Communicate performance, concerns,



and improvement plans proactively
Coordinate scheduling, coverage, and cross-training
Requirements: Three or more years of relevant leadership experience
Experience supervising employees in service-oriented environments
Experience coordinating staffing, service quality, and client relationships
Solid interpersonal, communication, and client service skills
Comfort using Microsoft Outlook, Word, and Excel
Bring property operations, team coaching, and client relationship skills to FirstService Residential’s Durham Region portfolio.

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📌 Service Manager Condominium Operations (Ontario)
🏢 FirstService Residential Canada
📍 Ontario