Client engagement and digital banking define this on-site CIBC opportunity in Montreal. Support everyday banking needs while creating meaningful client experiences.
As a Client Engagement Representative within Personal and Business Banking, you will welcome clients at the banking centre. You will understand immediate needs, identify opportunities, and connect clients with appropriate CIBC team members. Your work includes account support, financial services products, problem solving, and mobile banking guidance.
Key Responsibilities: Welcome clients as their first banking centre contact
Understand immediate needs through purposeful client conversations
Help clients manage accounts and financial services products




Connect clients with appropriate CIBC team members
Introduce mobile banking applications and provide guidance
Requirements: Client-first approach focused on meaningful interactions
Ability to listen, ask questions, and solve problems
Digital comfort with evolving tools and technologies
Commitment to teamwork, learning, and inclusive collaboration
Legal eligibility to work at the specified location
Bring customer service, digital literacy, and financial processing skills to CIBC’s in office Montreal banking centre.

#J-18808-Ljbffr

📌 Client Engagement Representative Montreal (Quebec City)
🏢 CIBC
📍 Quebec City