Support clients through mental health and substance use challenges as an Intensive Case Manager with Good Shepherd in Toronto. Apply person-centered, compassionate care.
This Intensive Case Manager provides direct service within Positive Shepherd Non-Profit Homes. The work supports clients facing mental illness, substance use, and barriers affecting health, wellbeing, vocation, or education. You will build trust, assess needs, and collaborate on client-driven recovery goals.
Key Responsibilities: Maintain an Intensive Case Management caseload within provincial guidelines
Complete intake interviews, assessments, reports, files, and progress notes
Provide resource information, referrals, advocacy, and community facilitation
Support life skills, competencies, self-sufficiency, and quality of life




Apply psychosocial rehabilitation and strengths-based empowerment approaches
Requirements: University degree in Social Work, Nursing, Occupational Therapy, or related field
Addictions Certificate and two years of related work experience
Experience supporting problematic substance use and mental health challenges
Crisis intervention, risk assessment, de-escalation, and problem-solving skills
CPR certification or willingness to become certified
Bring counselling, case management, crisis response, and culturally competent practice to client-centered services at Good Shepherd Toronto.

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📌 Intensive Case Manager Toronto (Ontario)
🏢 Good Shepherd Centres
📍 Ontario