Support CIBC clients on-site in Québec City through financial services knowledge, transaction assistance, and meaningful everyday banking interactions. Flexible banking centre hours apply.
As a Client Service Representative on the Personal and Business Banking Team, you will provide first-line support in a banking centre. You will answer questions, assist with transactions, and connect clients with appropriate CIBC team members. The work supports clients’ day-to-day banking needs and financial goals while introducing mobile banking applications.
Key Responsibilities: Help clients manage accounts and financial products
Answer questions and assist with banking transactions
Connect clients with appropriate CIBC team members




Resolve issues through listening and thoughtful questioning
Introduce mobile banking applications to clients
Requirements: Client-first approach focused on meaningful interactions
Strong interpersonal communication and empathy
Financial services products knowledge
Digital literacy and interest in technology
Flexibility for evenings, weekends, and multiple banking centres
Bring client service, problem solving, transaction support, and digital literacy to CIBC’s in office banking centre team.

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📌 Client Service Representative Banking Centre (Quebec City)
🏢 CIBC
📍 Quebec City