Lead residential services at Good Shepherd’s Martha House through mentorship, crisis intervention, and culturally safe client support. Work Saturday and Sunday afternoon and overnight rotations.
The Residential Shift Supervisor supports Case Managers, Housing Case Managers, and Child and Youth Facilitators with shift coordination and care plans. This role provides leadership to frontline staff while delivering direct client service. Good Shepherd’s framework includes trauma-informed, feminist, client-directed, anti-oppression, and anti-racism practices.
Key Responsibilities: Onboard, orient, and train new residential services staff
Provide frontline leadership, debriefing, and crisis intervention
Coordinate care plans and support consistent service provision
Maintain client, program,



and service statistics records
Identify trends, gaps, and emerging participant issues
Requirements: Post-secondary social services education or equivalent
Two years of related work experience required
Residential experience required; family experience preferred
Gender-based violence services knowledge and experience required
Computer literacy and solid organizational skills mandatory
Bring residential supervision, trauma-informed practice, and direct client service skills to Good Shepherd’s Martha House team.

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📌 Residential Shift Supervisor Martha House (Ontario)
🏢 Good Shepherd Centres
📍 Ontario