Analyze fraud alerts and client accounts at Fidelity in Toronto, using advanced problem-solving within a flexible hybrid schedule.
This full time Fraud Analyst supports Operations Controls and Fraud Management as a first line of defense. You will assess account activity, verify clients, and help manage potential fraud. The work includes policy review, monitoring programs, regulatory projects, and compliance reporting.
Key Responsibilities: Review alerts and voice authenticator mismatches
Analyze account information and related activity
Distinguish false positives from potential fraud
Recommend policy, training, and communication enhancements
Participate in regulatory and organizational projects
Requirements: Three-plus years of financial industry experience
Two years working in a fraud function
Knowledge of fraud detection and applications
College degree or equivalent work experience
Strong verbal, written, and project management skills
Bring fraud detection, account analysis, and regulatory knowledge to Fidelity’s Operations Controls team in Toronto.