Guide (British Columbia)

Guide (British Columbia)

24 Oct
|
Eleven HR
|
British Columbia

24 Oct

Eleven HR

British Columbia

Eleven is a global hospitality and adventure company operating ski programs in Canada, the USA, France, Iceland, and Chile. Eleven Revelstoke Lodge, located in the heart of downtown Revelstoke, BC, is also home to the Quartermaster Eatery and Kingfisher Heli-Skiing. We offer exceptional lodging, fine dining, and private small group heli-skiing in the Monashee and Selkirk Mountains. Eleven maintains the strongest commitments to operational safety, staff development, and providing best-in-class guest experiences on a global scale.

Position Summary
Eleven Revelstoke Lodge Heli Skiing seeks passionate, professional Guides to join our team. This role requires an aspirant Ski or Mountain Guide with growing technical and exceptional interpersonal skills. The ideal candidate possesses at least three years of mechanized ski-guiding experience. Eleven is committed to creating an inclusive environment where all team members can thrive and contribute to our mission of delivering world-class mountain experiences. This is a full-time, seasonal position earning a daily wage between $375 and $475 plus gratuity, depending on experience, qualifications, and services offered.

Position Purpose
The Guide supports daily operational oversight of a single heli-ski group. This includes active participation in AM and PM meetings, pre-flight logistical preparation, field management of the heli-ski group, and post-trip coordination with the hospitality team. Guides are accountable for risk management, guest satisfaction, and support of other guides and staff involved in heli-ski operations.

Leadership and Operations





Support daily operational oversight of a heli-ski group

Active participation morning and evening team meetings

Support pre-flight logistical preparation and post-trip coordination

Mentored Lead Guiding under the supervision of a Lead Guide

Leadership and mentoring of junior staff

Collaborate with aviation teams on operational decisions

Coordinate with hospitality teams to ensure seamless guest experiences

Safety and Risk Management

Collaborate with Lead Guides to support risk management of heli-ski operations

Conduct helicopter and avalanche safety briefings.

Maintain situational and operational awareness

Support emergent and non-emergent incidents, including avalanche, medical, and technical rescue scenarios. Manage the incident until a senior guide can assume

command.

Ensure compliance with internal protocols, HeliCat Canada (HCC) guidelines, and relevant guiding scopes of practice

Guest Experience and Communication

Plan and deliver exceptional guest experiences

Maintain proactive communication with guests and guide teams

Monitor all radio and electronic communications

Provide real-time and daily reporting

Media documentation as circumstances permit

Support of alternative activities as needed

Documentation andAdministration





Collect and record daily weather, snowpack, and avalanche observations

Support daily record-keeping and operational documentation

Maintain detailed knowledge of rescue and fueling resources

Training and Development

Participate in pre-season and ongoing training initiatives

Complete all annual training checkoffs

Contribute to operational SOP development and revision

Contribute to team knowledge sharing and best practices

Qualifications
Certifications and Training

ACMG Assistant Ski Guide, CSGA Level 2, or equivalent

CAA Avalanche Operations Level 1 or equivalent

Current 80-hour first aid certificate

Experience and Skills

Minimum of 5 years of mechanized ski guiding experience

Weather and avalanche forecasting skills commensurate with the relevant Scope of Practice

Risk management skills commensurate with the relevant Scope of Practice

Strong organizational, communication, and computer skills

Special Position Requirements

Robust work ethic, teamwork, and dynamic decision-making skills

High-level self and social awareness

Guiding in complex avalanche terrain

Helicopter operations

Rescue operations

Preferences

Professional avalanche forecasting and/or mitigation experience

Geographically diverse work experience

Experience working with high-end clientele

Revelstoke residency from November through April

Work Requirements

Canadian citizenship, permanent residency, or work visa

Ability to work all day in extreme winter weather environments

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📌 Guide (British Columbia)
🏢 Eleven HR
📍 British Columbia

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