Administer corporate IT at HONK’s hybrid Toronto office, combining Google Workspace expertise with hands-on helpdesk and automation work.
As HONK’s first dedicated in-house IT hire, you will support a 70-person SaaS company. Reporting to the Head of Infrastructure, you will manage onboarding, offboarding, internal support, and security initiatives. The work spans employee access, devices, accounts, and core SaaS tools.
Key Responsibilities: Own employee hardware, account, and access onboarding
Revoke access and recover devices during offboarding
Triage, resolve, and document internal helpdesk issues
Automate repetitive IT tasks using AI tools and scripts
Administer Google Workspace users, groups, and security settings
Requirements: Two to four years in IT support or administration
Experience supporting onboarding, offboarding, and helpdesk requests
Google Workspace administration experience
MacOS endpoint management experience with Iru, Kandji, Jamf, or Mosyle
Transparent communication, discretion, documentation, and attention to detail
Bring trusted IT administration, automation, and helpdesk skills to HONK’s growing SaaS organization in Toronto.

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📌 IT Administrator SaaS Helpdesk Automation (Ontario)
🏢 HONK
📍 Ontario