Lead daily cannabis retail operations through staff supervision, customer service, inventory management, and sales administration. This is a full time, permanent position.
The Retail Store Manager oversees establishment operations and profitability according to business goals. Responsibilities include training and motivating staff, maintaining product presentation, managing inventory, and coordinating cannabis and accessory orders. The position also requires sales reporting, cash reconciliation, bank deposits, and promotional execution.
Key Responsibilities: Supervise staff and coordinate productive operations throughout all hours
Address customer complaints professionally and provide positive resolutions
Maintain inventory, complete counts, and submit inventory reports
Coordinate ordering and receiving cannabis and accessories
Balance sales, reconcile statements, and make daily deposits
Requirements: Must have CannaSell Certification
Minimum two years retail industry experience
Minimum one year supervisory retail experience
Strong customer service, communication, and troubleshooting skills
Proficiency with Microsoft Office and sales software adaptability
Bring retail leadership, inventory control, customer service, and financial administration skills to High Tide’s cannabis operations.