Support personal insurance clients as a RIBO Licensed Customer Service Representative, using policy servicing and claims guidance expertise. Manage accounts while working from stated client needs.
This Customer Service Representative serves Lawrie Insurance Group Inc.’s Personal Lines team. You will manage a client book of business and build strong, long-term relationships. The work includes renewal reviews, policy changes, billing advice, claims guidance, underwriting, and retention. Newly RIBO licensed candidates and experienced professionals are invited to apply.
Key Responsibilities: Provide timely professional advice on renewals, claims, and billing
Process policy changes and client requests accurately




Underwrite renewals thoroughly and support client retention
Manage a client book of business
Review insurance needs and process month end reports
Requirements: Minimum two to three years of Personal Insurance experience
Valid RIBO license
Understanding of company underwriting guidelines
Knowledge of insurer rules and regulations
Solid communication, organization, accuracy, and computer skills
Apply your RIBO license, personal insurance knowledge, and relationship skills across renewals, policy servicing, claims, and client retention.

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📌 RIBO Licensed Personal Lines Representative (Ontario)
🏢 Lawrie Insurance Group
📍 Ontario