Serve Affinity members through phone, web chat, and live video while providing digital banking support and financial advice. Work in the Contact Centre.
As a Member Advisor, you will be the voice of Affinity and deliver member service through technology-enabled channels. You will provide advice in members’ best interests, complete transactions, and address banking problems. The position also involves offering solutions through Affinity’s digital banking tools.
Key Responsibilities: Support members through phone, web chat, and live video
Provide financial advice aligned with members’ best interests
Complete transactions while delivering outstanding member service
Help prevent and solve members’ banking problems




Offer solutions through Affinity’s digital banking tools
Requirements: Post-secondary diploma or degree in a related field
Equivalent combination of education and experience considered
Provide member-centric advice across financial products and services
Experience using digital channels, devices, and mobile applications
Intermediate knowledge of Affinity Credit Union products and services
Bring financial advice, transaction support, and digital channel experience to Affinity’s Contact Centre as a Member Advisor.

#J-18808-Ljbffr

📌 Contact Centre Member Advisor (Saskatchewan)
🏢 Affinity Credit Union
📍 Saskatchewan