Serve Access Credit Union members through telephone, chat, and email while applying robust communication and customer service skills.
The Member Solutions Centre Representative I provides financial service to existing and potential members. As an incoming-contact first point, you will respond to inquiries, process transactions, promote products, and support business development objectives. The role requires knowledge of credit union products, policies, and procedures.
Key Responsibilities: Resolve member inquiries through phone, chat, email, and other communications
Process transactions and investment instructions using internal software
Set up online banking, reset passwords, and troubleshoot access issues




Refer lending and wealth management inquiries to specialists
Balance the electronic ledger daily through the banking system
Requirements: Grade 12 diploma or equivalent
Minimum one year customer or member service experience
Strong verbal and written communication skills
Proficient computer skills with attention to detail
Ability to follow policies and procedures accurately
Apply your member service, communication, transaction processing, and banking skills with Access Credit Union’s solutions centre team.

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📌 Member Service Representative Contact Centre (Manitoba)
🏢 Access Credit Union
📍 Manitoba