Merchant onboarding, configuration, and technical programming define this Pre-Launch Specialist role at Shift4. Manage implementations from contract signing through installation.
Working in Operations, the Pre-Launch Specialist manages complete merchant onboarding lifecycles before Post-Launch handoff. The role combines data gathering, POS configuration, installation coordination, and client engagement. You will program menus, configure online ordering, verify integrations and equipment orders, and train merchants on Shift4 products.
Key Responsibilities: Manage merchant onboarding from contract signing through installation
Gather information and align POS configurations with merchant needs
Program menus and configure online ordering
Coordinate installations, marketplace integrations,



and equipment orders
Train merchants on Shift4 products and services
Requirements: High school diploma or equivalent required
Knowledge of hardware platforms, configuration, deployment, and logistics
Solid Excel, Microsoft Suite, and Google Suite proficiency
Excellent written, verbal, and listening communication skills
Strong attention to detail and critical-thinking ability
Apply merchant onboarding, technical configuration, and client communication skills while supporting Shift4 implementations before Post-Launch handoff.

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📌 Merchant Onboarding Implementation Specialist (Ontario)
🏢 Shift4
📍 Ontario