Pay Range: $95.00hr - $100.00hr

Job Overview:

The Program Manager is responsible for defining, planning, and overseeing complex programs that deliver business transformation and technology solutions. This role involves managing cross-functional teams—including Solution Architects, Business Analysts, Developers, and Testers—through all phases of the program lifecycle: strategy, roadmapping, requirements definition, solution design, development, and deployment.

The Program

Manager acts as a trusted advisor to clients, ensuring alignment with business objectives and driving best practices throughout delivery.

Key Responsibilities:

- Define and manage overall program goals, success criteria, and KPIs.
- Collaborate with clients to create and execute comprehensive program plans.
- Oversee all program deliverables, ensuring adherence to organizational methodology and industry best practices.
- Provide clear and consistent communication across stakeholders, including executive reporting.
- Identify, track, and mitigate program risks, issues, and dependencies.
- Manage scope, budget, and change requests effectively.




- Build and maintain strong client relationships at the program level.
- Coordinate with technology partners and vendors for assigned engagements.
- Establish resource plans aligned with budget and monitor utilization and burn rates.
- Drive program activities, ensuring timely delivery and compliance with governance standards.
- Develop and maintain reusable assets, templates, and accelerators for program delivery.

Qualifications:

- 10+ years of experience in program/project delivery within business consulting, systems development, or systems integration.
- Proven track record of managing large-scale technology programs in leadership roles.
- Solid communication and stakeholder management skills.
- Strong analytical and problem-solving skills with ability to learn quickly.
- Experience leading cross-functional teams.
- Familiarity with delivery methodologies such as Agile, Scrum, and Waterfall.
- Preferred experience with enterprise platforms (CRM, ERP, Data & Analytics, Cloud).

📌 Senior Enterprise Program Manager (Toronto)
🏢 Cynet Systems
📍 Toronto