Elevate customer experiences at MCI as a Customer Service Representative. Engage with clients through inbound calls, emails, and chats to deliver outstanding service and solve their inquiries efficiently.MCI is seeking skilled Customer Service Representatives to join our energetic team. With responsibilities spanning customer interaction to complaint resolution, this role is perfect for individuals with a passion for helping others. Ideal candidates should have at least one year of related experience and be fluent in English and Spanish to effectively assist our diverse clientele.Key Responsibilities:Handle inbound calls, emails, and chats effectivelyProvide accurate product and service informationResolve customer complaints and escalate as neededMaintain detailed records of customer interactionsMeet performance goals for quality and satisfactionRequirements:Must be 18 years or olderHigh school diploma or equivalent1+ years in a customer service roleStrong communication and multitasking abilitiesFamiliarity with CRM systemsBring your customer-focused mindset and communication skills to MCI and make a difference today.

📌 Customer Service Representative At Mci (Sydney)
🏢 The Sydney Call Centre
📍 Sydney