Customer support operations at Honeywell require Salesforce expertise and precise coordination across a hybrid schedule in Lachine or Burnaby.
As a Customer Support Management Qualified, you will manage Reactive Quoted Work processes supporting SPOT growth. The work includes quoting, delivery, billing, reporting, and communication with service teams, customers, and suppliers. You will also support continuous improvement through estimating and mobile tools.
Key Responsibilities: Generate complex proposals and SPOT quotes using Salesforce and CPQ
Coordinate customer setup, work orders, materials, schedules, and subcontractors
Track Reactive Quoted Work progress through delivery and completion
Monitor costs, billing reports, invoices,



and customer paperwork
Promote CPQ adoption and support work digitization initiatives
Requirements: Completed post-secondary education
Three years’ relevant customer support experience
Experience in sales, estimation, account management, or project management
Proficiency with Microsoft Office applications
Experience with SAP, Salesforce, or similar software
Support Honeywell customers through quoting, delivery, billing, and reporting with detailed Salesforce and CPQ coordination.

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📌 Customer Support Operations Professional (Quebec City)
🏢 Honeywell International
📍 Quebec City