Lead customer service at Maxi as an Assistant Store Manager, using employee management, planning, and effective communication every day.
Reporting to the Store Manager, you will provide customer service excellence and demonstrate leadership across store operations. You will manage employees, plan staffing, coordinate inventory activities, resolve concerns, and support established policies, procedures, and safety requirements.
Key Responsibilities: Model efficient and courteous customer service standards
Resolve customer complaints according to established guidelines
Schedule, recruit, evaluate, and train store employees
Coordinate purchasing communication and merchandising activities
Maintain inventory and plan store events successfully
Requirements: Strong verbal, written, communication, and presentation skills
Ability to develop and maintain client contacts
Ability to work independently in a rapid-paced environment
Commitment to health and safety regulations
Detail-oriented approach aligned with organizational policies
Bring leadership, planning, customer service, and employee development skills to support Maxi store operations and meaningful results.
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📌 Assistant Store Manager Maxi (Quebec City)
🏢 Loblaw
📍 Quebec City
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