Lead HR operations, employee relations, and volunteer engagement at Ronald McDonald House Toronto in a complex 24/7 service setting.
Reporting to the Vice President, People & Culture, this Director leads operational effectiveness across People & Culture and Volunteer Engagement. The role translates people strategy into practical plans, reliable processes, and clear manager tools. It supports employees, volunteers, and leaders across a multi-location organization.
Key Responsibilities: Lead daily People & Culture and Volunteer Engagement effectiveness
Coach two managers overseeing employee and volunteer programs
Coordinate annual operating cycles and organizational commitments
Translate strategy, EDI commitments, and design decisions into plans




Oversee escalated employee relations and performance matters
Requirements: Typically 10+ years of progressive HR leadership experience
At least five years at Director or Senior Manager level
Strong HR operations, compliance, and employee relations background
Knowledge of Ontario and Canadian employment legislation
Experience with HRIS, people data, reporting, and process improvement
Apply operational HR leadership, employee relations judgment, and people data expertise to strengthen service across Ronald McDonald House Toronto.

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📌 Director People Culture Operations (Ontario)
🏢 Ronald McDonald House Toronto
📍 Ontario