Jira application support and advanced troubleshooting define this Systems Analyst role in Cambridge, Ontario, with remote and in-person end-user assistance.
Parrish & Heimbecker, Limited seeks a Systems Analyst for its corporate team. You will support software applications and systems, process tickets, assist configuration, and maintain users. The work includes systems design, software development lifecycle practices, testing, debugging, and optimization.
Key Responsibilities: Respond to support, administration, and change tickets in JIRA
Provide advanced troubleshooting across applications, hardware, networks, and operating systems
Research system and integration errors
Resolve escalated incidents and service requests




Ensure adherence to SLAs and internal support standards
Requirements: Bachelor’s degree or equivalent in computer science, information technology, or related practice
Two to five years as a System Analyst or similar
Understanding of Agile, Scrum, or Waterfall methodologies
Solid analytical, problem-solving, communication, and documentation abilities
Willingness to travel within Canada
Apply systems analysis, JIRA knowledge, and troubleshooting expertise while supporting reliable corporate applications for P&H.;

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📌 Systems Analyst Jira Application Support (Ontario)
🏢 Parrish & Heimbecker
📍 Ontario