Lead bilingual social media engagement for Rethink in Toronto, using sharp writing and active listening across brand handles daily. Work in English and French across a hybrid setting.
As Community Manager, you will manage communities for major brands while supporting daily publishing, real-time listening, and front-line engagement. Your work includes creative responses, issue escalation, trend spotting, and collaboration with account and social teams. Quebec cultural knowledge is essential.
Key Responsibilities: Manage inbound and outbound engagement across social platforms
Craft brand-guided responses with creative conversational tone
Escalate potential issues using risk management protocols
Flag trends, viral comments, and user-generated content
Maintain response banks, FAQ logs, and publishing calendars
Requirements: Two to four years managing social communities for major brands
Native fluency in French and English
Deep knowledge of Quebec culture
Strong written communication skills
Quick, witty conversational instincts
Bring bilingual communication, social publishing, and community engagement expertise to Rethink’s Toronto brand accounts every day.

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📌 Bilingual Social Media Community Manager (Ontario)
🏢 Rethink Canada
📍 Ontario