Come... Enjoy... Work in a fast paced, agile environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.
Position Overview Under the Direction of the Director of Housekeeping/Facilities, the Executive Housekeeper will be responsible for the highest quality of cleanliness and condition within the hotel and Event Centre through directing and coordinating the housekeeping operation in accordance with hotel and event centre standards, as well as managing the Housekeeping department, supervising staff and overseeing daily operations with the view to achieve the department's goal of "picture perfect everywhere".
Responsibilities Include Develop, recommend and implement standards and objectives for the Housekeeping department
Develop, recommend and implement housekeeping policies and procedures
Ensure the safety of employees by controlling the use of cleaning solutions
Supervise the staff of the Housekeeping department, interviewing and hiring new employees, carrying out performance appraisals, motivating staff, directing the training and development of staff and carrying out disciplinary action
Inspect public areas, identify problems and assign work
Spot checks cleaned rooms to ensure that standards are maintained
Lead department meetings to communicate information and resolve problems
Prepare and update Housekeeping schedules and control daily work assignments and staffing
Complete an inspection of the hotel's main areas daily to ensure cleanliness standards are met
Check hotel occupancy to ensure that staff are scheduled to meet demand
Evaluate staffing needs daily
liaise with Front Office staff to identify special needs and guest requests
Review payroll information to ensure accuracy




Complete a monthly linen room inventory and order supplies from the Storeroom
Follow up with the Maintenance department to ensure work orders are completed
Obtain quotations and purchase various Housekeeping supplies
Oversee the work of outside contractors such as dry cleaners, outsourced cleaners
Address and supervise cleanliness issues relating to guest room capital projects
Work in compliance with the Occupational Health & Safety Act and regulations.
Ensure work areas are kept clean and organized to prevent any possible hazards to his/herself' and/or fellow employees
Ensure that the equipment, materials, and protective devices are prescribed, maintained in good condition and used as prescribed
Ensure the measures and procedures prescribed are carried out in the workplace
Other duties as assigned
Education And Experience High school diploma or work related equivalent
Hospitality Management diploma and Asset
Minimum three (3) years experience in hotel housekeeping industry
Minimum three (3) years supervisory experience
WHMIS and Biohazard clean up experience is an asset
First Aid Training
Knowledge, Skills And Abilities Excellent interpersonal and communication skills are required in order to, promote, maintain and deliver impeccable service standards at all times.
Customer service experience and well-developed leadership skills.
Proven ability to coach, mentor and train associates.
Excellent oral and written communication skills
Must be accurate and detail oriented.
Must be able to work in a variety of shifts.
Must be able to lift weight of up to approximately 50 lbs
Working knowledge of floor machines (and any other relevant equipment) and asset.
Ability to work in a physically demanding area, able to lift and handle repetitive movement is required.
Experience with performance management through education and action
We thank all applicants, however, only those considered for an interview will be contacted. No phone calls please.
Priority will be given to Tsuut'ina Nation members.

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📌 Executive Housekeeper (Alberta)
🏢 Grey Eagle Resort & Casino
📍 Alberta